# Devin (Cognition): Devins are unable to start

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-01-20 10:46 UTC · Resolved: 2026-01-20 10:58 UTC · Duration: 12 min
- Updates: 2 · Affected components: Agent, Cloud Agent
- [Vendor status page: https://stspg.io/8zmf5z646789](https://stspg.io/8zmf5z646789)
- [Company: Devin (Cognition)](https://rewindex.com/company/devin.md)

## Timeline of updates

- **investigating** 2026-01-20 10:46 UTC: We are investigating the issue. It seems that our cloud provider is unavailable.
- **resolved** 2026-01-20 10:58 UTC: This incident has been resolved. Our cloud provider performed an unplanned cluster upgrade which caused downtime.

## Rewindex changes for this incident

- 2026-01-20 10:46 UTC: [Critical incident: Devins are unable to start](https://rewindex.com/change/i2a80fb15df7223.md)


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Canonical: https://rewindex.com/company/devin/incidents/lnmtdk7tscfr · Markdown: https://rewindex.com/company/devin/incidents/lnmtdk7tscfr.md · JSON: https://rewindex.com/api/v1/companies/devin/incidents/lnmtdk7tscfr · Generated 2026-10-20T02:20:20.043Z