# Devin (Cognition): Sessions intermittently crashing and failing to start

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-30 14:14 UTC · Resolved: 2026-07-01 01:36 UTC · Duration: 11 h
- Updates: 6 · Affected components: Cloud Agent (Enterprise), Enterprise - Cloud Agent (Enterprise), Cloud Agent
- [Vendor status page: https://stspg.io/spqyc974g2k3](https://stspg.io/spqyc974g2k3)
- [Company: Devin (Cognition)](https://rewindex.com/company/devin.md)

## Timeline of updates

- **investigating** 2026-06-30 14:14 UTC: We are currently investigating this issue.
- **identified** 2026-06-30 16:02 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-06-30 16:19 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-06-30 19:20 UTC: We are still monitoring for issues.
- **monitoring** 2026-06-30 21:39 UTC: We are still implementing permanent fixes.
- **resolved** 2026-07-01 01:36 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-30 14:14 UTC: [Major incident: Sessions intermittently crashing and failing to start](https://rewindex.com/change/i5d98636a9daafc.md)


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Canonical: https://rewindex.com/company/devin/incidents/94027hxm86sk · Markdown: https://rewindex.com/company/devin/incidents/94027hxm86sk.md · JSON: https://rewindex.com/api/v1/companies/devin/incidents/94027hxm86sk · Generated 2026-10-19T23:15:50.762Z