# Descript: Some Transcription requests are failing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-04 13:53 UTC · Resolved: 2026-09-04 17:00 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: Transcription
- [Vendor status page: https://status.descript.com/incidents/01M1PB3DBE44V01R2AMXAZEPT5](https://status.descript.com/incidents/01M1PB3DBE44V01R2AMXAZEPT5)
- [Company: Descript](https://rewindex.com/company/descript.md)

## Summary

Some Descript transcription requests failed in a major incident starting 2026-09-04 13:53 UTC. Descript reported functionality fully restored at 2026-09-04 14:09 UTC and marked the incident resolved at 2026-09-04 17:00 UTC; the recorded incident duration was 3 h 7 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-04 13:53 UTC: We have detected a problem and are investigating the underlying issue.
- **monitoring** 2026-09-04 14:09 UTC: Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- **resolved** 2026-09-04 17:00 UTC: This issue is now resolved.

## Rewindex changes for this incident

- 2026-09-04 13:53 UTC: [Major incident: Some Transcription requests are failing](https://rewindex.com/change/i33e83f095aa2cf.md)


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Canonical: https://rewindex.com/company/descript/incidents/01M1PB3DBE44V01R2AMXAZEPT5 · Markdown: https://rewindex.com/company/descript/incidents/01M1PB3DBE44V01R2AMXAZEPT5.md · JSON: https://rewindex.com/api/v1/companies/descript/incidents/01M1PB3DBE44V01R2AMXAZEPT5 · Generated 2026-10-18T11:27:55.624Z