# Descope: High error rate on Management API calls 

- Impact (vendor’s label): unknown
- Status: postmortem
- Started: 2026-03-09 22:00 UTC · Resolved: 2026-03-15 08:12 UTC · Duration: 5 d
- Updates: 3 · Affected components: API, API
- [Vendor status page: https://descopestatus.com/incident/cmmk7jp5p0api1jix7zhx280a](https://descopestatus.com/incident/cmmk7jp5p0api1jix7zhx280a)
- [Company: Descope](https://rewindex.com/company/descope.md)

## Timeline of updates

- **investigating** 2026-03-09 22:00 UTC: We are currently investigating this incident..
- **resolved** 2026-03-09 22:15 UTC: This incident has been resolved..
- **postmortem** 2026-03-15 08:12 UTC: The incident was caused by a regression in the middleware layer responsible for header parsing. The logic error prevented the middleware from correctly validating standard request headers, leading to a surge in 400 Bad Request responses. Full RCA will be delivered upon request, reach out to support for that..


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Canonical: https://rewindex.com/company/descope/incidents/cmmk7jp5p0api1jix7zhx280a · Markdown: https://rewindex.com/company/descope/incidents/cmmk7jp5p0api1jix7zhx280a.md · JSON: https://rewindex.com/api/v1/companies/descope/incidents/cmmk7jp5p0api1jix7zhx280a · Generated 2026-10-20T03:49:19.967Z
