# Descope: Elevated error rates are reported which seem to be related to CDN/edge provider

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2025-11-18 12:22 UTC · Resolved: 2025-11-18 14:54 UTC · Duration: 2.5 h
- Updates: 4 · Affected components: API,  US 🇺🇸 →
- [Vendor status page: https://descopestatus.com/incident/cmi4jnre401dhx918v4p8odw0](https://descopestatus.com/incident/cmi4jnre401dhx918v4p8odw0)
- [Company: Descope](https://rewindex.com/company/descope.md)

## Part of an outage event

- [Cloudflare outage, Nov 18, 2025: 77 vendors, 81 incidents](https://rewindex.com/events/2025-11-18-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +53 min vs the first vendor naming Cloudflare)

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed Cloudflare<br/>Stytch, Zed, NordLayer +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>19 vendors, 19 blamed Cloudflare<br/>GitLab, Gorgias, Cursor +16"]:::blames
  root --> h4
  later["Later<br/>7 vendors, 7 blamed Cloudflare<br/>RudderStack, Brex, Maven Central +4"]:::blames
  root --> later
  me["Descope (this incident)<br/>posted +53 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2025-11-18 12:22 UTC: We are currently investigating this incident..
- **identified** 2025-11-18 12:36 UTC: we are seeing a recovery on latency and error rates .
- **monitoring** 2025-11-18 14:46 UTC: Edge provider implemented a fix and are currently monitoring the result..
- **resolved** 2025-11-18 14:54 UTC: This incident has been resolved..


---
Canonical: https://rewindex.com/company/descope/incidents/cmi4jnre401dhx918v4p8odw0 · Markdown: https://rewindex.com/company/descope/incidents/cmi4jnre401dhx918v4p8odw0.md · JSON: https://rewindex.com/api/v1/companies/descope/incidents/cmi4jnre401dhx918v4p8odw0 · Generated 2026-10-20T00:19:42.175Z