# Descope: Increased latency detected

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2025-08-21 17:34 UTC · Resolved: 2025-08-21 20:19 UTC · Duration: 2.8 h
- Updates: 5 · Affected components: API, API, Console,  US 🇺🇸 →  EU 🇪🇺 →
- [Vendor status page: https://descopestatus.com/incident/cmelols4s0001nbhzvyn78y7o](https://descopestatus.com/incident/cmelols4s0001nbhzvyn78y7o)
- [Company: Descope](https://rewindex.com/company/descope.md)

## Timeline of updates

- **identified** 2025-08-21 17:34 UTC: We have identified increased latency in some Descope service APIs' network responses. We are working with our CDN provider to investigate and remediate. .
- **identified** 2025-08-21 17:59 UTC: Our CDN provider acknowledged the issue, and we continue working with their support team to remediate it. .
- **identified** 2025-08-21 18:50 UTC: We continue to monitor the incident with Cloudflare closely. The impact is increased latency of API calls, and should not result in API failures. Please contact us if end-users report any actual failures during the authentication process..
- **monitoring** 2025-08-21 19:18 UTC: Cloudflare has implemented some fixes, and we see reduced latencies. We will continue monitoring as the system fully returns to optimal performance. .
- **resolved** 2025-08-21 20:19 UTC: This incident has been resolved. Response times are now back at normal levels. .


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Canonical: https://rewindex.com/company/descope/incidents/cmelols4s0001nbhzvyn78y7o · Markdown: https://rewindex.com/company/descope/incidents/cmelols4s0001nbhzvyn78y7o.md · JSON: https://rewindex.com/api/v1/companies/descope/incidents/cmelols4s0001nbhzvyn78y7o · Generated 2026-10-20T00:19:28.365Z