# Descope: Performance degradation on refresh token endpoint 

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2024-08-05 12:05 UTC · Resolved: 2024-08-05 12:41 UTC · Duration: 36 min
- Updates: 3 · Affected components: API
- [Vendor status page: https://descopestatus.com/incident/clzgzp0uc51096gnn3hzatvoiw](https://descopestatus.com/incident/clzgzp0uc51096gnn3hzatvoiw)
- [Company: Descope](https://rewindex.com/company/descope.md)

## Timeline of updates

- **investigating** 2024-08-05 12:05 UTC: We are currently investigating this incident..
- **identified** 2024-08-05 12:31 UTC: The incident was identified as a misconfiguration in our WAF that resulted in a higher-than-normal false positive rate, which blocked some legitimate end-user traffic..
- **resolved** 2024-08-05 12:41 UTC: This incident has been resolved with corrected configuration..


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Canonical: https://rewindex.com/company/descope/incidents/clzgzp0uc51096gnn3hzatvoiw · Markdown: https://rewindex.com/company/descope/incidents/clzgzp0uc51096gnn3hzatvoiw.md · JSON: https://rewindex.com/api/v1/companies/descope/incidents/clzgzp0uc51096gnn3hzatvoiw · Generated 2026-10-20T00:11:33.853Z