# Descope: Elevated reports of 500 error rates on descope.com assets

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2024-01-17 22:06 UTC · Resolved: 2024-01-17 22:50 UTC · Duration: 43 min
- Updates: 4 · Affected components: Console
- [Vendor status page: https://descopestatus.com/incident/clric219y8811btn4123kbkbc](https://descopestatus.com/incident/clric219y8811btn4123kbkbc)
- [Company: Descope](https://rewindex.com/company/descope.md)

## Timeline of updates

- **identified** 2024-01-17 22:06 UTC: We are working with our infrastructure partner Vercel to resolve the issue .
- **identified** 2024-01-17 22:09 UTC: Confirming only impacting www.descope.com, app.descope.com, auth.descope.io, etc. No impact on user authentication via Descope API, Descope SDK and Descope Flows..
- **monitoring** 2024-01-17 22:13 UTC: Error rates have returned to a stable state and we are continuing to monitor..
- **resolved** 2024-01-17 22:50 UTC: This incident has been resolved. All systems are operational. .


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Canonical: https://rewindex.com/company/descope/incidents/clric219y8811btn4123kbkbc · Markdown: https://rewindex.com/company/descope/incidents/clric219y8811btn4123kbkbc.md · JSON: https://rewindex.com/api/v1/companies/descope/incidents/clric219y8811btn4123kbkbc · Generated 2026-10-20T03:16:36.714Z