# Deepgram: Issues with downstream LLM provider in Voice Agent API

> Deepgram status incident “Issues with downstream LLM provider in Voice Agent API” on 2026-02-23: impact none (vendor’s label), 21 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/zcks0n5hy5dn
Last updated: 2026-02-24T14:28:14Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-02-23 17:58 UTC · Resolved: 2026-02-24 14:28 UTC · Duration: 21 h
- Updates: 2 · Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers, Voice Agent API: Downstream Providers, Deepgram Public API (api.deepgram.com) - Voice Agent API, Voice Agent API
- [Vendor status page: https://stspg.io/hchn2sp44gk4](https://stspg.io/hchn2sp44gk4)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **identified** 2026-02-23 17:58 UTC: There is an ongoing Anthropic outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models\#using-multiple-llm-providers) in your Voice Agent configuration. The incident started at Feb 17, 2026 - 20:15 UTC
- **resolved** 2026-02-24 14:28 UTC: The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.

## Cite this

Status incident (vendor impact label: none) posted by Deepgram, started 2026-02-23 17:58 UTC, resolved after 21 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/zcks0n5hy5dn
- Citation: Deepgram, “Issues with downstream LLM provider in Voice Agent API” (2026-02-23 17:58 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/zcks0n5hy5dn (CC BY 4.0).
- Markdown link: `[Deepgram: Issues with downstream LLM provider in Voice Agent API (2026-02-23)](https://rewindex.com/company/deepgram/incidents/zcks0n5hy5dn)`


---
Canonical: https://rewindex.com/company/deepgram/incidents/zcks0n5hy5dn · Markdown: https://rewindex.com/company/deepgram/incidents/zcks0n5hy5dn.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/zcks0n5hy5dn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:57.329Z