# Deepgram: ISP Backbone Degradation

> Deepgram status incident “ISP Backbone Degradation” on 2026-09-02: impact minor (vendor’s label), 3.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/sh19pjztlt6w
Last updated: 2026-09-02T23:28:32Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-02 20:22 UTC · Resolved: 2026-09-02 23:28 UTC · Duration: 3.1 h
- Updates: 2
- [Vendor status page: https://stspg.io/j8vx465jb5xd](https://stspg.io/j8vx465jb5xd)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **identified** 2026-09-02 20:22 UTC: Cogent is experiencing a backbone networking issue in LA, due to two fiber cuts.  This is likely impacting a large majority of traffic flowing to the east-coast, we're looking into possible mitigations and Cogent has engineers actively working on it. https://ecogent.cogentco.com/network-status
- **resolved** 2026-09-02 23:28 UTC: The upstream ISP failure has been mitigated by rerouting all traffic around that provider.

## Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-09-02 20:22 UTC, resolved after 3.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/sh19pjztlt6w
- Citation: Deepgram, “ISP Backbone Degradation” (2026-09-02 20:22 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/sh19pjztlt6w (CC BY 4.0).
- Markdown link: `[Deepgram: ISP Backbone Degradation (2026-09-02)](https://rewindex.com/company/deepgram/incidents/sh19pjztlt6w)`


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Canonical: https://rewindex.com/company/deepgram/incidents/sh19pjztlt6w · Markdown: https://rewindex.com/company/deepgram/incidents/sh19pjztlt6w.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/sh19pjztlt6w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:59.524Z