# Deepgram: Elevated Connection Errors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-28 22:10 UTC · Resolved: 2026-02-05 18:56 UTC · Duration: 8 d
- Updates: 8 · Affected components: Batch API, Deepgram Public API (api.deepgram.com) - Batch API, Deepgram Public API (api.deepgram.com) - Streaming API, Streaming API
- [Vendor status page: https://stspg.io/pg4h4vhtyny1](https://stspg.io/pg4h4vhtyny1)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **monitoring** 2026-01-28 22:10 UTC: We saw elevated connection errors from 19:12 to 19:19 UTC, and 20:10 to 20:31 UTC. We're no longer seeing spikes in errors, but we're continuing to monitor the situation.
- **investigating** 2026-01-29 21:18 UTC: We're observing elevated connection error rates at the moment, and we're actively investigating the issue.
- **investigating** 2026-01-29 21:19 UTC: We are continuing to investigate this issue.
- **investigating** 2026-01-30 17:04 UTC: We're currently seeing elevated response time, as well as increased 429 errors for batch STT. We're actively working on mitigating the issue.
- **investigating** 2026-02-02 17:52 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-02-03 01:16 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-02-04 23:21 UTC: The implemented fixes have resulted in stable systems since 2026-02-03 17:35 UTC. We are continuing to monitor carefully. The issue primarily impacted STT batch services, with some impact on STT streaming. Specifically, response times and 429 errors increased for batch, and a percentage of connection errors occurred for both batch and streaming.
- **resolved** 2026-02-05 18:56 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/deepgram/incidents/rp0jzltym9kw · Markdown: https://rewindex.com/company/deepgram/incidents/rp0jzltym9kw.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/rp0jzltym9kw · Generated 2026-10-18T10:42:04.320Z