# Deepgram: Aura-2 TTS Elevated Error Rates for English Voices

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-22 12:10 UTC · Resolved: 2026-09-22 12:50 UTC · Duration: 40 min
- Updates: 2 · Affected components: Deepgram Public API (api.deepgram.com) - TTS API, TTS API
- [Vendor status page: https://stspg.io/1mbrwsmd1034](https://stspg.io/1mbrwsmd1034)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Summary

Deepgram reported a major incident affecting its TTS API: some Aura-2 TTS requests for English voices returned elevated 503 Service Unavailable errors. It started at 2026-09-22 12:10 UTC and was resolved at 2026-09-22 12:50 UTC, with a computed duration of 39 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-22 12:10 UTC: We are investigating elevated 503 Service Unavailable errors affecting some Aura-2 TTS requests for English voices. We are working to identify the cause and restore full service availability.
- **resolved** 2026-09-22 12:50 UTC: The issue has been resolved.

## Rewindex changes for this incident

- 2026-09-22 12:10 UTC: [Major incident: Aura-2 TTS Elevated Error Rates for English Voices](https://rewindex.com/change/i48e91c482d1a09.md)


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Canonical: https://rewindex.com/company/deepgram/incidents/qn4dn4kskjt1 · Markdown: https://rewindex.com/company/deepgram/incidents/qn4dn4kskjt1.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/qn4dn4kskjt1 · Generated 2026-10-18T12:37:02.458Z