# Deepgram: Downstream third-party provider outage (OpenAI LLMs)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-22 16:44 UTC · Resolved: 2025-10-29 22:02 UTC · Duration: 7 d
- Updates: 1
- [Vendor status page: https://status.deepgram.com/incidents/btbhfrzzyk39](https://status.deepgram.com/incidents/btbhfrzzyk39)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **resolved** 2025-10-29 22:02 UTC: As of 19:28 UTC OpenAI's LLMs are no longer returning 500 errors. We are still in conversation with OpenAI about what happened.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/deepgram/incidents/btbhfrzzyk39 · Markdown: https://rewindex.com/company/deepgram/incidents/btbhfrzzyk39.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/btbhfrzzyk39 · Generated 2026-10-18T11:32:48.877Z