# Deepgram: [Deepgram API] Elevated Error Rates Downloading Audio from GCS

> Deepgram status incident “[Deepgram API] Elevated Error Rates Downloading Audio from GCS” on 2024-05-26: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/3lvgm6hfdkm3
Last updated: 2024-05-26T15:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-26 15:15 UTC · Resolved: 2024-05-26 15:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.deepgram.com/incidents/3lvgm6hfdkm3](https://status.deepgram.com/incidents/3lvgm6hfdkm3)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **resolved** 2024-05-26 15:15 UTC: The Deepgram API experienced elevated error rates affecting some customers' ability to download remote audio data from Google Cloud Storage from May 26, 2024 at 15:15 UTC to May 29, 2024 at 17:50 UTC. The root cause was identified as an issue with an upstream ISP, leading to degraded performance for our Batch API. We have implemented a routing mitigation that has resolved the issue. We are continuing to monitor the situation and are working with our ISP for a long-term solution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2024-05-26 15:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/3lvgm6hfdkm3
- Citation: Deepgram, “[Deepgram API] Elevated Error Rates Downloading Audio from GCS” (2024-05-26 15:15 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/3lvgm6hfdkm3 (CC BY 4.0).
- Markdown link: `[Deepgram: Deepgram API Elevated Error Rates Downloading Audio from GCS (2024-05-26)](https://rewindex.com/company/deepgram/incidents/3lvgm6hfdkm3)`


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Canonical: https://rewindex.com/company/deepgram/incidents/3lvgm6hfdkm3 · Markdown: https://rewindex.com/company/deepgram/incidents/3lvgm6hfdkm3.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/3lvgm6hfdkm3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:33:37.020Z