# Deepgram: [Deepgram API] Elevated 500 Errors for Redaction on Non-English Audio

> Deepgram status incident “[Deepgram API] Elevated 500 Errors for Redaction on Non-English Audio” on 2025-03-23: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/23d5kr31rm2f
Last updated: 2025-03-23T03:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-23 03:00 UTC · Resolved: 2025-03-23 03:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.deepgram.com/incidents/23d5kr31rm2f](https://status.deepgram.com/incidents/23d5kr31rm2f)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **resolved** 2025-03-23 03:00 UTC: Between March 22 at 20:00 UTC and March 24 at 14:39 UTC, some ASR requests that included redaction for non-English audio returned 500 errors due to an internal configuration issue. This issue affected only redaction requests and did not impact ASR performance for audio without redaction. Service has been fully restored for Deepgram models, and additional safeguards have been implemented to prevent similar incidents in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2025-03-23 03:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/23d5kr31rm2f
- Citation: Deepgram, “[Deepgram API] Elevated 500 Errors for Redaction on Non-English Audio” (2025-03-23 03:00 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/23d5kr31rm2f (CC BY 4.0).
- Markdown link: `[Deepgram: Deepgram API Elevated 500 Errors for Redaction on Non-English Audio (2025-03-23)](https://rewindex.com/company/deepgram/incidents/23d5kr31rm2f)`


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Canonical: https://rewindex.com/company/deepgram/incidents/23d5kr31rm2f · Markdown: https://rewindex.com/company/deepgram/incidents/23d5kr31rm2f.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/23d5kr31rm2f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:31.914Z