# Datadog: Users are unable to acknowledge, escalate, or resolve On-Call Pages

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-25 15:11 UTC · Resolved: 2026-09-25 15:38 UTC · Duration: 27 min
- Updates: 5 · Affected components: Incident Response
- [Vendor status page: https://stspg.io/03h92q1l96z2](https://stspg.io/03h92q1l96z2)
- [Company: Datadog](https://rewindex.com/company/datadog.md)

## Timeline of updates

- **investigating** 2026-09-25 15:11 UTC: We are investigating an issue with users unable to acknowledge on call pages
- **investigating** 2026-09-25 15:17 UTC: We are investigating an issue with users unable to acknowledge, escalate, or resolve On-Call Pages.
- **identified** 2026-09-25 15:23 UTC: We have identified the issue with pages and are applying mitigations.
- **monitoring** 2026-09-25 15:29 UTC: We are monitoring the issue.
- **resolved** 2026-09-25 15:38 UTC: The issue is now resolved.


---
Canonical: https://rewindex.com/company/datadog/incidents/cqxdntdk4c7d · Markdown: https://rewindex.com/company/datadog/incidents/cqxdntdk4c7d.md · JSON: https://rewindex.com/api/v1/companies/datadog/incidents/cqxdntdk4c7d · Generated 2026-10-19T23:34:33.996Z