# Dashlane: Investigating Unexpected Account Notifications and Login Issues

> Dashlane status incident “Investigating Unexpected Account Notifications and Login Issues” on 2026-05-31: impact minor (vendor’s label), 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dashlane/incidents/6a1c519ceac9dc05ffa1f526
Last updated: 2026-06-01T19:29:00Z

- Impact (vendor’s label): minor
- Status: monitoring
- Started: 2026-05-31 15:19 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 5 · Affected components: Email notifications, Two-factor authentication (2FA)
- [Vendor status page: https://status.dashlane.com/pages/incident/5aabcb89fccc4b04d3774443/6a1c519ceac9dc05ffa1f526](https://status.dashlane.com/pages/incident/5aabcb89fccc4b04d3774443/6a1c519ceac9dc05ffa1f526)
- [Company: Dashlane](https://rewindex.com/company/dashlane.md)

## Timeline of updates

- **investigating** 2026-05-31 15:19 UTC: We have received reports from several users having received an email that their account has been suspended. We have also received reports that some users are experiencing difficulties in logging in to Dashlane after resetting their master password. We are investigating this situation, and we will provide further updates as soon as we have more information. Thank you for your understanding.
- **investigating** 2026-05-31 17:50 UTC: We are continuing to investigate the "Account suspended" notifications. Our engineering teams are actively working on a resolution and investigating the root cause of these messages. We are treating this with the highest priority and will provide further updates here as soon as more information becomes available. Thank you for your continued patience and understanding.
- **resolved** 2026-05-31 22:30 UTC: We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding.
- **monitoring** 2026-06-01 07:32 UTC: We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding.
- **monitoring** 2026-06-01 19:29 UTC: Dashlane has published a Security Advisory and customer FAQ with additional details of the incident, investigation status, impact to user accounts, and steps we’ve taken to protect customers. There is no evidence that Dashlane’s internal system has been impacted. For further information, please reference our Security Advisory: https://support.dashlane.com/hc/articles/36038764990866

## Cite this

Status incident (vendor impact label: minor) posted by Dashlane, started 2026-05-31 15:19 UTC, not resolved, 5 update(s).

- Canonical URL: https://rewindex.com/company/dashlane/incidents/6a1c519ceac9dc05ffa1f526
- Citation: Dashlane, “Investigating Unexpected Account Notifications and Login Issues” (2026-05-31 15:19 UTC). Archived by Rewindex: https://rewindex.com/company/dashlane/incidents/6a1c519ceac9dc05ffa1f526 (CC BY 4.0).
- Markdown link: `[Dashlane: Investigating Unexpected Account Notifications and Login Issues (2026-05-31)](https://rewindex.com/company/dashlane/incidents/6a1c519ceac9dc05ffa1f526)`


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Canonical: https://rewindex.com/company/dashlane/incidents/6a1c519ceac9dc05ffa1f526 · Markdown: https://rewindex.com/company/dashlane/incidents/6a1c519ceac9dc05ffa1f526.md · JSON: https://rewindex.com/api/v1/companies/dashlane/incidents/6a1c519ceac9dc05ffa1f526 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:10:31.853Z