# Dashlane: Instability while using Dashlane Extension

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-15 16:20 UTC · Resolved: 2026-04-23 08:10 UTC · Duration: 8 d
- Updates: 3 · Affected components: Chrome extension
- [Vendor status page: https://status.dashlane.com/pages/incident/5aabcb89fccc4b04d3774443/69dfbae93fb5a505ae2d84e6](https://status.dashlane.com/pages/incident/5aabcb89fccc4b04d3774443/69dfbae93fb5a505ae2d84e6)
- [Company: Dashlane](https://rewindex.com/company/dashlane.md)

## Timeline of updates

- **investigating** 2026-04-15 16:20 UTC: We've received some reports of users experiencing some instability while using the Dashlane extension in Chromium browsers. We are investigating and will provide an update when we know more. In the meantime, for any customer experiencing an endless load of the extension, please try to reinstall it or use a non-Chromium browser.
- **monitoring** 2026-04-16 12:43 UTC: We have identified that this issue is caused by a bug in the browser itself. A fix has been released in browser version 147.0.7727.101/2. Users should update their browser to this version or later and ensure the Dashlane extension is up to date to resolve the issue.
- **resolved** 2026-04-23 08:10 UTC: After a period of monitoring, we confirmed that the issue was caused by a bug in the browser itself. A fix has been released in Chrome version 147.0.7727.101/102, and Edge version 147.0.3912.72. Users should update their browser to these versions or later and ensure the Dashlane extension is up to date. Thank you for your patience.


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Canonical: https://rewindex.com/company/dashlane/incidents/69dfbae93fb5a505ae2d84e6 · Markdown: https://rewindex.com/company/dashlane/incidents/69dfbae93fb5a505ae2d84e6.md · JSON: https://rewindex.com/api/v1/companies/dashlane/incidents/69dfbae93fb5a505ae2d84e6 · Generated 2026-10-18T11:38:55.592Z
