# Daily: Dashboard degraded: logging and telemetry impacted

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-10-11 18:04 UTC · Resolved: 2021-10-11 21:14 UTC · Duration: 3.2 h
- Updates: 3 · Affected components: Dashboard
- [Vendor status page: https://stspg.io/2d5zwpnyfk85](https://stspg.io/2d5zwpnyfk85)
- [Company: Daily](https://rewindex.com/company/daily.md)

## Timeline of updates

- **identified** 2021-10-11 18:04 UTC: We have identified a problem retrieving audio and video call logging and telemetry from the dashboard.  Customers may experience a 'Session not found' error message when attempting to view call logs and telemetry.
- **monitoring** 2021-10-11 19:28 UTC: The impacted data repository has returned to normal operation.  Audio and video call logs and metrics should now be available in the dashboard.
- **resolved** 2021-10-11 21:14 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/daily/incidents/q5mtyl1t568p · Markdown: https://rewindex.com/company/daily/incidents/q5mtyl1t568p.md · JSON: https://rewindex.com/api/v1/companies/daily/incidents/q5mtyl1t568p · Generated 2026-10-20T00:15:01.343Z
