# Daily: Elevated error rates for SIP/PSTN

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-17 19:33 UTC · Resolved: 2025-04-17 20:36 UTC · Duration: 1.1 h
- Updates: 4 · Affected components: SIP/PSTN
- [Vendor status page: https://stspg.io/nbkw6s3trqpv](https://stspg.io/nbkw6s3trqpv)
- [Company: Daily](https://rewindex.com/company/daily.md)

## Timeline of updates

- **investigating** 2025-04-17 19:33 UTC: We're investigating elevated error rates from SignalWire when provisioning SIP/PSTN resources. If you're creating rooms with dial-in or dial-out enabled and it isn't absolutely necessary, you can remove those params from your room creation request to successfully create rooms.
- **identified** 2025-04-17 19:57 UTC: SignalWire has confirmed that they made an unannounced change that's causing the problem, and they're working to revert it. We're also working on a quick production update to work around the issue if they can't revert quickly enough.
- **monitoring** 2025-04-17 20:11 UTC: It appears that SignalWire rolled back the change, and the errors have stopped. We are monitoring for any further issues.
- **resolved** 2025-04-17 20:36 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/daily/incidents/gw74dj3tqpbv · Markdown: https://rewindex.com/company/daily/incidents/gw74dj3tqpbv.md · JSON: https://rewindex.com/api/v1/companies/daily/incidents/gw74dj3tqpbv · Generated 2026-10-20T02:22:24.008Z