# Daily: Problems joining rooms in us-east-1

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-17 22:14 UTC · Resolved: 2022-10-17 22:41 UTC · Duration: 27 min
- Updates: 3 · Affected components: Core Call Experience
- [Vendor status page: https://stspg.io/b7c37pvxmhjf](https://stspg.io/b7c37pvxmhjf)
- [Company: Daily](https://rewindex.com/company/daily.md)

## Timeline of updates

- **investigating** 2022-10-17 22:14 UTC: We're investigating an issue preventing some users from joining meetings hosted in the \<tt\>us-east-1\</tt\> region.
- **monitoring** 2022-10-17 22:26 UTC: We identified a brief issue with DNS while deploying a call server (sigh, it's always DNS). This would have caused intermittent join problems for some users for several minutes. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.
- **resolved** 2022-10-17 22:41 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/daily/incidents/bv6pdwz3qjpj · Markdown: https://rewindex.com/company/daily/incidents/bv6pdwz3qjpj.md · JSON: https://rewindex.com/api/v1/companies/daily/incidents/bv6pdwz3qjpj · Generated 2026-10-20T00:14:29.289Z