# Daily: Internet connectivity - South America region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-09 01:15 UTC · Resolved: 2021-11-09 04:38 UTC · Duration: 3.4 h
- Updates: 3 · Affected components: Core Call Experience
- [Vendor status page: https://stspg.io/5tmrlvpsc4wk](https://stspg.io/5tmrlvpsc4wk)
- [Company: Daily](https://rewindex.com/company/daily.md)

## Timeline of updates

- **identified** 2021-11-09 01:15 UTC: AWS is experiencing intermittent Internet connectivity issues in the South America - Brazil region.  Users may experience a degraded experience connecting to audio and video calls in the region.  Connecting to calls may take longer, and users in the region may connect to a server in another region until connectivity returns to normal.
- **monitoring** 2021-11-09 01:56 UTC: Connectivity issues in the South America - Brazil region have been resolved.  We are continuing to monitor the situation.
- **resolved** 2021-11-09 04:38 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/daily/incidents/4z154n275mhx · Markdown: https://rewindex.com/company/daily/incidents/4z154n275mhx.md · JSON: https://rewindex.com/api/v1/companies/daily/incidents/4z154n275mhx · Generated 2026-10-20T00:52:58.777Z