# Daily

- Domain: daily.co · Category: comms
- Status page: https://status.daily.co (polled every 10 minutes; now operational)
- Incidents archived: 54 (10 major/critical, 2 maintenances), history since 2020-08-31
- Last 90 days: 0 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Daily reports incidents

Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 14 and 50).

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| AWS (Amazon Web Services) | high | 5 | 2 | 0 | 5 |  |
| Google Cloud | medium | 1 | 0 | 0 | 1 |  |
| Vercel | medium | 1 | 0 | 0 | 1 |  |
| Cloudflare | medium | 1 | 0 | 0 | 0 |  |
| Deepgram | medium | 1 | 0 | 0 | 0 |  |
| mobile/SMS carriers | medium | 1 | 0 | 0 | 0 |  |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2020 | 2 | 1 | 0 | 35 min |
| 2021 | 7 | 3 | 0 | 5.6 h |
| 2022 | 7 | 1 | 0 | 56 min |
| 2023 | 8 | 2 | 2 | 6.2 h |
| 2024 | 6 | 1 | 0 | 2.4 h |
| 2025 | 11 | 1 | 0 | 2.9 h |
| 2026 | 13 | 1 | 0 | 4.6 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-02-18 11:31 UTC | [Critical incident: SIP / PSTN Disruption](https://rewindex.com/change/i62707727fb4e7e.md) | pending |
| 2025-04-09 12:15 UTC | [Critical incident: Elevated SIP/PSTN error rates](https://rewindex.com/change/if5afa5c0bc11d4.md) | pending |
| 2024-11-25 16:48 UTC | [Major incident: Networking issues](https://rewindex.com/change/i43e2eb6c341061.md) | pending |
| 2023-08-10 14:13 UTC | [Major incident: Issue with sessions in ap-northeast-2](https://rewindex.com/change/i82765f3cc948e2.md) | pending |
| 2023-02-06 15:01 UTC | [Critical incident: Issues connecting to calls.](https://rewindex.com/change/i83244d4157ff9f.md) | pending |
| 2022-11-29 13:17 UTC | [Major incident: Intermittent issues starting cloud recordings and livestreams](https://rewindex.com/change/ib0be5e2465fd71.md) | pending |
| 2021-12-15 15:32 UTC | [Major incident: Connectivity issues](https://rewindex.com/change/i50e516dd129a36.md) · [AWS outage](https://rewindex.com/events/2021-12-15-aws) | pending |
| 2021-12-07 17:43 UTC | [Major incident: Audio and video calls impacted by an ongoing incident in us-east-1](https://rewindex.com/change/i48b02961382a05.md) · [AWS us-east-1 outage](https://rewindex.com/events/2021-12-07-aws-us-east-1) | pending |

Full timeline: [Daily changes](https://rewindex.com/company/daily/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://daily.co/privacy](https://daily.co/privacy) | 1 | 2026-10-19 |  |
| Subprocessors | [https://www.daily.co/legal/sub-processors](https://www.daily.co/legal/sub-processors) | 1 | 2026-10-19 |  |

_No page changes since the first snapshot._

## Latest 54 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-06-10 19:20 UTC | [Continued issues with joining calls from certain ISPs/Regions](https://rewindex.com/company/daily/incidents/2h9zqzcsr4k6.md) | minor | 7.5 h |  |
| 2026-06-08 14:32 UTC | [Issues with joining calls from certain ISPs/regions](https://rewindex.com/company/daily/incidents/72xpvgcc1qv8.md) | minor | 24 h |  |
| 2026-04-17 13:33 UTC | [API and call connection issues](https://rewindex.com/company/daily/incidents/vx38ps4m3qb5.md) | minor | 9.6 h |  |
| 2026-04-10 15:36 UTC | [Issues joining calls](https://rewindex.com/company/daily/incidents/0vkhkxd7m20b.md) | minor | 54 min |  |
| 2026-03-23 20:18 UTC | [Issues with inbound phone calls](https://rewindex.com/company/daily/incidents/tg3wx05c6krw.md) | minor | 58 min |  |
| 2026-03-16 17:12 UTC | [Webhook delivery delays](https://rewindex.com/company/daily/incidents/fbjwg9br1bkb.md) | minor | 4.8 h |  |
| 2026-02-18 11:31 UTC | [SIP / PSTN Disruption](https://rewindex.com/company/daily/incidents/8h2trlgnm39h.md) | critical | 4.4 h |  |
| 2026-02-04 23:59 UTC | [Increase in "Failed to load call object bundle" errors](https://rewindex.com/company/daily/incidents/7fdnlfgr8wmr.md) | minor | 8.3 h |  |
| 2026-02-02 15:45 UTC | [Issues with transcriptions and captions](https://rewindex.com/company/daily/incidents/nnbsvn9hqs3v.md) | minor | 6.9 h |  |
| 2026-01-26 16:47 UTC | [Webhook deliveries delayed](https://rewindex.com/company/daily/incidents/f4vbbcnjm3vk.md) | minor | 4.6 h |  |
| 2026-01-15 21:32 UTC | [Issues starting SIP/PSTN calls](https://rewindex.com/company/daily/incidents/qv99lvfyrq43.md) | minor | 39 min |  |
| 2026-01-13 22:13 UTC | [Webhook deliveries delayed](https://rewindex.com/company/daily/incidents/9slmtdtfvd55.md) | minor | 1.6 h |  |
| 2026-01-13 00:16 UTC | [Issues with PSTN/SIP availability](https://rewindex.com/company/daily/incidents/p26b2hlgfmfj.md) | none | 0 min |  |
| 2025-10-20 12:57 UTC | [Impact from the ongoing AWS us-east-1 outage](https://rewindex.com/company/daily/incidents/l730222c713w.md) · [AWS us-east-1 outage](https://rewindex.com/events/2025-10-20-aws-us-east-1) | minor | 26 h |  |
| 2025-09-24 18:17 UTC | [Dashboard API and webhook logs temporarily disabled](https://rewindex.com/company/daily/incidents/5qp5csg3kvz2.md) | minor | 27 h |  |
| 2025-09-04 14:48 UTC | [Delayed data from the /logs API endpoint](https://rewindex.com/company/daily/incidents/t00sq2rjyfhh.md) | minor | 1.9 h |  |
| 2025-07-17 20:52 UTC | [Issues with SIP dialin/dialout](https://rewindex.com/company/daily/incidents/7df24cmcvgch.md) | minor | 48 min |  |
| 2025-07-14 16:43 UTC | [Webhook delivery delays](https://rewindex.com/company/daily/incidents/0fc2nnbzmfwx.md) | minor | 42 min |  |
| 2025-06-12 18:56 UTC | [Issues with logging and telemetry](https://rewindex.com/company/daily/incidents/j9blpczy2597.md) · [Google Cloud outage](https://rewindex.com/events/2025-06-12-google-cloud) | minor | 2.9 h |  |
| 2025-04-17 19:33 UTC | [Elevated error rates for SIP/PSTN](https://rewindex.com/company/daily/incidents/gw74dj3tqpbv.md) | minor | 1.1 h |  |
| 2025-04-15 14:11 UTC | [Issues with SIP/PSTN audio quality](https://rewindex.com/company/daily/incidents/mbbzsjdxqpq8.md) | minor | 7.8 h |  |
| 2025-04-09 12:15 UTC | [Elevated SIP/PSTN error rates](https://rewindex.com/company/daily/incidents/fd5g5s0mld7r.md) | critical | 9.6 h |  |
| 2025-03-12 15:19 UTC | [Delayed audio for some SIP/PSTN dial-in calls](https://rewindex.com/company/daily/incidents/f7bcfn21cthp.md) | minor | 5.5 h |  |
| 2025-01-28 16:21 UTC | [Issues connecting to rooms](https://rewindex.com/company/daily/incidents/bthqnkfmf3t9.md) | minor | 38 min |  |
| 2024-11-25 16:48 UTC | [Networking issues](https://rewindex.com/company/daily/incidents/zj56vypyswk2.md) | major | 2.6 h |  |
| 2024-10-30 18:59 UTC | [Issues starting recordings](https://rewindex.com/company/daily/incidents/n5r81cdcgvvh.md) | minor | 2.1 h |  |
| 2024-10-22 18:46 UTC | [Delayed API calls](https://rewindex.com/company/daily/incidents/xb4ggyy8d8tw.md) | minor | 3.3 h |  |
| 2024-10-21 17:50 UTC | [Missing meeting webhook deliveries](https://rewindex.com/company/daily/incidents/h116m8lx0vbd.md) | none | 8.8 h |  |
| 2024-08-07 19:41 UTC | [dashboard.daily.co availability](https://rewindex.com/company/daily/incidents/v2j9k8kl9xkl.md) · [Vercel outage](https://rewindex.com/events/2024-08-07-vercel) | minor | 35 min |  |
| 2024-05-24 08:03 UTC | [Elevated latency on some API endpoints](https://rewindex.com/company/daily/incidents/pw1lchw151fp.md) | none | 53 min |  |
| 2023-12-21 14:04 UTC | [Degraded logging and metrics API performance](https://rewindex.com/company/daily/incidents/2dlq1r0f6zr3.md) | minor | 9.8 h |  |
| 2023-09-18 20:21 UTC | [Elevated latency / intermittent failures on API endpoints](https://rewindex.com/company/daily/incidents/g7sxyq6r83lx.md) · [AWS outage](https://rewindex.com/events/2023-09-18-aws) | minor | 14 h |  |
| 2023-08-10 14:13 UTC | [Issue with sessions in ap-northeast-2](https://rewindex.com/company/daily/incidents/lgwp3t741wl6.md) | major | 29 min |  |
| 2023-03-13 20:36 UTC | [Problems connecting to rooms](https://rewindex.com/company/daily/incidents/hp4b58ghvgj8.md) | minor | 2.6 h |  |
| 2023-02-07 14:54 UTC | [Issues connecting to calls](https://rewindex.com/company/daily/incidents/4r4b5hhz9w5v.md) | minor | 2 d |  |
| 2023-02-06 15:01 UTC | [Issues connecting to calls.](https://rewindex.com/company/daily/incidents/9l2t76qhg1qw.md) | critical | 2.5 h |  |
| 2023-01-25 15:18 UTC | [Missing metrics in call participant logs](https://rewindex.com/company/daily/incidents/wnq673g0d9nw.md) | minor | 4.8 h |  |
| 2023-01-18 20:54 UTC | [Problems creating raw-tracks recordings](https://rewindex.com/company/daily/incidents/s94vg4psznnz.md) | minor | 7.5 h |  |
| 2022-12-06 00:37 UTC | [Intermittent issues with cloud recordings](https://rewindex.com/company/daily/incidents/4dpb4b06q3xc.md) | minor | 45 min |  |
| 2022-11-29 13:17 UTC | [Intermittent issues starting cloud recordings and livestreams](https://rewindex.com/company/daily/incidents/dx16jj2jhbtz.md) | major | 3.5 h |  |
| 2022-10-17 22:14 UTC | [Problems joining rooms in us-east-1](https://rewindex.com/company/daily/incidents/bv6pdwz3qjpj.md) | minor | 27 min |  |
| 2022-09-28 16:57 UTC | [Issues connecting to rooms](https://rewindex.com/company/daily/incidents/6594c24c5yyp.md) · [AWS outage](https://rewindex.com/events/2022-09-28-aws) | minor | 6.7 h |  |
| 2022-08-24 17:16 UTC | [Problems connecting to rooms](https://rewindex.com/company/daily/incidents/dtsw8zbhs2fm.md) | minor | 56 min |  |
| 2022-06-02 11:41 UTC | [Users may be unable to view meeting session data in dashboard](https://rewindex.com/company/daily/incidents/ydl9t58zk3c0.md) | minor | 6.2 h |  |
| 2022-04-06 13:45 UTC | [Customers may experience difficulty downloading meeting recordings.](https://rewindex.com/company/daily/incidents/0pd3ntzf8krs.md) | minor | 46 min |  |
| 2021-12-15 15:32 UTC | [Connectivity issues](https://rewindex.com/company/daily/incidents/s2zf2nmxfdwx.md) · [AWS outage](https://rewindex.com/events/2021-12-15-aws) | major | 1.1 h |  |
| 2021-12-10 21:05 UTC | [Degraded audio and video call experience](https://rewindex.com/company/daily/incidents/shqq7s1vm7qb.md) | minor | 3 d |  |
| 2021-12-07 17:43 UTC | [Audio and video calls impacted by an ongoing incident in us-east-1](https://rewindex.com/company/daily/incidents/blz99tjrvjcj.md) · [AWS us-east-1 outage](https://rewindex.com/events/2021-12-07-aws-us-east-1) | major | 20 h |  |
| 2021-11-09 01:15 UTC | [Internet connectivity - South America region](https://rewindex.com/company/daily/incidents/4z154n275mhx.md) | minor | 3.4 h |  |
| 2021-10-11 18:04 UTC | [Dashboard degraded: logging and telemetry impacted](https://rewindex.com/company/daily/incidents/q5mtyl1t568p.md) | minor | 3.2 h |  |
| 2021-09-02 13:49 UTC | [Call Telemetry degraded](https://rewindex.com/company/daily/incidents/m63w71jh1n18.md) | minor | 29 h |  |
| 2021-08-17 14:32 UTC | [Degraded Call Experience](https://rewindex.com/company/daily/incidents/qnlz1v991nvf.md) | major | 5.6 h |  |
| 2020-10-29 20:05 UTC | [Degraded dashboard and REST API performance](https://rewindex.com/company/daily/incidents/gyqvvdklw33y.md) | minor | 35 min |  |
| 2020-08-31 05:28 UTC | [SSL Certificate Expiration](https://rewindex.com/company/daily/incidents/jmpyvz6wgc33.md) | critical | 0 min |  |


## Charts

### Chart data: Daily status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2020 | 2 | 1 |
| 2021 | 7 | 3 |
| 2022 | 7 | 1 |
| 2023 | 8 | 2 |
| 2024 | 6 | 1 |
| 2025 | 11 | 1 |
| 2026 | 13 | 1 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-12 | minor | 1 |
| 2024-05 | none | 1 |
| 2024-08 | minor | 1 |
| 2024-10 | minor | 2 |
| 2024-10 | none | 1 |
| 2024-11 | major | 1 |
| 2025-01 | minor | 1 |
| 2025-03 | minor | 1 |
| 2025-04 | critical | 1 |
| 2025-04 | minor | 2 |
| 2025-06 | minor | 1 |
| 2025-07 | minor | 2 |
| 2025-09 | minor | 2 |
| 2025-10 | minor | 1 |
| 2026-01 | minor | 3 |
| 2026-01 | none | 1 |
| 2026-02 | critical | 1 |
| 2026-02 | minor | 2 |
| 2026-03 | minor | 2 |
| 2026-04 | minor | 2 |
| 2026-06 | minor | 2 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-19 | Subprocessors | baseline |
| 2026-10-19 | Privacy policy | baseline |

---
Canonical: https://rewindex.com/company/daily · Markdown: https://rewindex.com/company/daily.md · JSON: https://rewindex.com/api/v1/companies/daily · Generated 2026-10-19T23:12:52.769Z