# Dagster: Some Dagster Cloud API Requests failing with an Internal Server Error

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-04-11 17:02 UTC · Resolved: 2024-04-11 21:25 UTC · Duration: 4.4 h
- Updates: 4 · Affected components: API
- [Vendor status page: https://stspg.io/xt053y4qbl4r](https://stspg.io/xt053y4qbl4r)
- [Company: Dagster](https://rewindex.com/company/dagster.md)

## Summary

Some Dagster Cloud API requests and a small number of runs failed with Internal Server Error exceptions due to a storage-engine timeout. The vendor rated the incident major; it ran from 2024-04-11 17:02 UTC to 2024-04-11 21:25 UTC, lasting 4 h 23 min. A fix was implemented and the incident resolved. _(machine-written, sol)_
## Timeline of updates

- **identified** 2024-04-11 17:02 UTC: Starting earlier this week, a small number of runs in Dagster Cloud started failing with an Internal Server Error exception due to a timeout in our storage engine. We've identified the source of the problem and are in the process of rolling out a fix.
- **identified** 2024-04-11 17:04 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2024-04-11 17:54 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-04-11 21:25 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-04-11 17:02 UTC: [Major incident: Some Dagster Cloud API Requests failing with an Internal Server Error](https://rewindex.com/change/ic7455568803e57.md)


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Canonical: https://rewindex.com/company/dagster/incidents/f3fxxc0fh9v9 · Markdown: https://rewindex.com/company/dagster/incidents/f3fxxc0fh9v9.md · JSON: https://rewindex.com/api/v1/companies/dagster/incidents/f3fxxc0fh9v9 · Generated 2026-10-18T11:44:20.259Z