# Customer.io: Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)

> Customer.io status incident “Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)” on 2026-05-29: impact minor (vendor’s label), 0 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/customer-io/incidents/ryyg14rdjx6c
Last updated: 2026-05-29T17:08:39Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-29 17:08 UTC · Resolved: 2026-05-29 17:08 UTC · Duration: 0 min
- Updates: 4 · Affected components: Message Sending
- [Vendor status page: https://status.customerio.com/incidents/ryyg14rdjx6c](https://status.customerio.com/incidents/ryyg14rdjx6c)
- [Company: Customer.io](https://rewindex.com/company/customer-io.md)

## Timeline of updates

- **investigating** 2026-05-29 16:26 UTC: Our engineers are aware of an issue where messages may be showing as "queued". We're investigating this now. Thank you for your patience!
- **identified** 2026-05-29 16:40 UTC: We've identified the issue and are working towards a resolution now.
- **monitoring** 2026-05-29 16:51 UTC: We have a resolution in place and are monitoring message throughput recovery now. Thank you for your patience!
- **resolved** 2026-05-29 17:08 UTC: We have confirmed that this incident is now resolved. Thank you very much for your patience!

## Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-05-29 17:08 UTC, resolved after 0 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/customer-io/incidents/ryyg14rdjx6c
- Citation: Customer.io, “Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)” (2026-05-29 17:08 UTC). Archived by Rewindex: https://rewindex.com/company/customer-io/incidents/ryyg14rdjx6c (CC BY 4.0).
- Markdown link: `[Customer.io: Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks) (2026-05-29)](https://rewindex.com/company/customer-io/incidents/ryyg14rdjx6c)`


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Canonical: https://rewindex.com/company/customer-io/incidents/ryyg14rdjx6c · Markdown: https://rewindex.com/company/customer-io/incidents/ryyg14rdjx6c.md · JSON: https://rewindex.com/api/v1/companies/customer-io/incidents/ryyg14rdjx6c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:05:25.729Z