# Customer.io: Reverse ETL Syncs not being run for some EU Customers

> Customer.io status incident “Reverse ETL Syncs not being run for some EU Customers” on 2026-06-01: impact minor (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/customer-io/incidents/pndtpjxkp8fx
Last updated: 2026-06-01T12:11:01Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-01 12:11 UTC · Resolved: 2026-06-01 12:11 UTC · Duration: 0 min
- Updates: 3 · Affected components: Data Processing
- [Vendor status page: https://status.customerio.com/incidents/pndtpjxkp8fx](https://status.customerio.com/incidents/pndtpjxkp8fx)
- [Company: Customer.io](https://rewindex.com/company/customer-io.md)

## Timeline of updates

- **investigating** 2026-06-01 11:40 UTC: We are currently investigating an issue affecting Reverse ETL syncs for some EU customers.
- **monitoring** 2026-06-01 11:44 UTC: A fix has been deployed for the issue affecting Reverse ETL syncs in EU workspaces. We are continuing to monitor this.
- **resolved** 2026-06-01 12:11 UTC: We have confirmed that the incident has been resolved and all Reverse ETL syncs are running as expected. Thanks for your patience!

## Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-06-01 12:11 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/customer-io/incidents/pndtpjxkp8fx
- Citation: Customer.io, “Reverse ETL Syncs not being run for some EU Customers” (2026-06-01 12:11 UTC). Archived by Rewindex: https://rewindex.com/company/customer-io/incidents/pndtpjxkp8fx (CC BY 4.0).
- Markdown link: `[Customer.io: Reverse ETL Syncs not being run for some EU Customers (2026-06-01)](https://rewindex.com/company/customer-io/incidents/pndtpjxkp8fx)`


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Canonical: https://rewindex.com/company/customer-io/incidents/pndtpjxkp8fx · Markdown: https://rewindex.com/company/customer-io/incidents/pndtpjxkp8fx.md · JSON: https://rewindex.com/api/v1/companies/customer-io/incidents/pndtpjxkp8fx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:58:01.394Z