# Customer.io in July 2026: incidents, uptime and changes

> Customer.io in July 2026: 8 incidents on its status page (2 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Customer.io’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/customer-io/2026/07
Last updated: 2026-08-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 5, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2026](https://rewindex.com/company/customer-io/2026/06.md) · Next: [August 2026](https://rewindex.com/company/customer-io/2026/08.md) · [All months](https://rewindex.com/company/customer-io/reports.md) · [Customer.io](https://rewindex.com/company/customer-io.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in message sending](https://rewindex.com/company/customer-io/incidents/5cgqc0yvj9rq.md) | major | 2026-07-20 17:47 UTC | 2026-07-20 17:47 UTC | 0 min | resolved |
| [Issues accessing EU accounts](https://rewindex.com/company/customer-io/incidents/ncfmntzwyb9c.md) | major | 2026-07-31 14:39 UTC | 2026-07-31 14:39 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [User Interface is currently unavailable, data processing delays](https://rewindex.com/company/customer-io/incidents/bd7c70t688yx.md) | minor | 2026-07-02 14:16 UTC | 2026-07-02 14:16 UTC | 0 min | resolved |
| [User Interface is currently unavailable for some users in EU. Data processing delays](https://rewindex.com/company/customer-io/incidents/g42l6k84576z.md) | minor | 2026-07-03 11:09 UTC | 2026-07-03 11:09 UTC | 0 min | resolved |
| [Delays processing send events in some environments](https://rewindex.com/company/customer-io/incidents/xlyxbv1fhlz9.md) | none | 2026-07-10 18:08 UTC | 2026-07-10 18:08 UTC | 0 min | resolved |
| [Some customers are experiencing data processing delays](https://rewindex.com/company/customer-io/incidents/d9cl9y4bgh3j.md) | minor | 2026-07-15 19:46 UTC | 2026-07-15 19:46 UTC | 0 min | resolved |
| [Delays in message sending](https://rewindex.com/company/customer-io/incidents/5cgqc0yvj9rq.md) | major | 2026-07-20 17:47 UTC | 2026-07-20 17:47 UTC | 0 min | resolved |
| [Some customers are experiencing data processing and message-sending delays](https://rewindex.com/company/customer-io/incidents/9yhy8zhd25pn.md) | minor | 2026-07-20 22:58 UTC | 2026-07-20 22:58 UTC | 0 min | resolved |
| [Some EU users are experiencing delays in processing](https://rewindex.com/company/customer-io/incidents/t3kcnq6vchhd.md) | minor | 2026-07-23 10:04 UTC | 2026-07-23 10:04 UTC | 0 min | resolved |
| [Issues accessing EU accounts](https://rewindex.com/company/customer-io/incidents/ncfmntzwyb9c.md) | major | 2026-07-31 14:39 UTC | 2026-07-31 14:39 UTC | 0 min | resolved |

## Cite this

Customer.io posted 8 status incidents in July 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/customer-io/2026/07
- Citation: Customer.io, “Customer.io in July 2026” (2026-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/customer-io/2026/07 (CC BY 4.0).
- Markdown link: `[Customer.io: Customer.io in July 2026 (2026-07-01)](https://rewindex.com/company/customer-io/2026/07)`


---
Canonical: https://rewindex.com/company/customer-io/2026/07 · Markdown: https://rewindex.com/company/customer-io/2026/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:36:15.612Z