# Cursor: Investigating service degradation — cursor.com and IDE

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-27 19:31 UTC · Resolved: 2026-08-27 19:38 UTC · Duration: 7 min
- Updates: 3 · Affected components: cursor.com, IDE
- [Vendor status page: https://stspg.io/gcshllrtc84k](https://stspg.io/gcshllrtc84k)
- [Company: Cursor](https://rewindex.com/company/cursor.md)

## Summary

Cursor reported a critical sign-in service degradation affecting cursor.com and IDE from 2026-08-27 19:31 UTC to 2026-08-27 19:38 UTC, lasting 7 min. A fix was implemented at 19:35 UTC, and Cursor confirmed sign-in had returned to normal at resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-27 19:31 UTC: We are investigating a service degradation affecting sign-in to Cursor.
- **monitoring** 2026-08-27 19:35 UTC: A fix has been implemented and we are monitoring for service restoration.
- **resolved** 2026-08-27 19:38 UTC: This incident has been resolved. Sign-in to Cursor has returned to normal operation.

## Rewindex changes for this incident

- 2026-08-27 19:31 UTC: [Critical incident: Investigating service degradation — cursor.com and IDE](https://rewindex.com/change/i4fc038ca8253a3.md)


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Canonical: https://rewindex.com/company/cursor/incidents/ttm7sdszxfy4 · Markdown: https://rewindex.com/company/cursor/incidents/ttm7sdszxfy4.md · JSON: https://rewindex.com/api/v1/companies/cursor/incidents/ttm7sdszxfy4 · Generated 2026-10-18T10:33:35.640Z