# Cursor: Investigating service degradation — Cloud Agents and Automations

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-17 15:20 UTC · Resolved: 2026-09-17 20:04 UTC · Duration: 4.7 h
- Updates: 7 · Affected components: Review Agents, Automations, Cloud Agents, Grok Bot
- [Vendor status page: https://stspg.io/tvp74wjvjbgg](https://stspg.io/tvp74wjvjbgg)
- [Company: Cursor](https://rewindex.com/company/cursor.md)

## Discussed on Hacker News

- [Cursor is currently experiencing a major outage](https://news.ycombinator.com/item?id=49743871): 3 points, 0 comments, posted 2026-09-17 17:26 UTC, posted 2 h 7 min after the vendor’s first update

## Timeline of updates

- **investigating** 2026-09-17 15:20 UTC: We are investigating a service degradation affecting Cloud Agents and Automations
- **investigating** 2026-09-17 15:50 UTC: We are currently investigating this issue. We will provide updates as more information becomes available.
- **investigating** 2026-09-17 15:58 UTC: We are continuing to investigate this issue.
- **investigating** 2026-09-17 17:31 UTC: We are continuing to investigate this issue. Cloud Agents, Automations, and Review Agents (resulting from Cloud Agents) are affected. Bugbot is not affected.
- **investigating** 2026-09-17 18:02 UTC: Affected services are back to normal operation. Our team continues to monitor everything closely.
- **monitoring** 2026-09-17 18:12 UTC: A fix has been implemented and we are monitoring for service restoration.
- **resolved** 2026-09-17 20:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/cursor/incidents/jdm0j510q78b · Markdown: https://rewindex.com/company/cursor/incidents/jdm0j510q78b.md · JSON: https://rewindex.com/api/v1/companies/cursor/incidents/jdm0j510q78b · Generated 2026-10-18T10:38:13.061Z