# Cursor: Investigating service degradation

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-03 13:41 UTC · Resolved: 2026-09-03 17:07 UTC · Duration: 3.4 h
- Updates: 3 · Affected components: Review Agents, Automations, Cloud Agents, IDE, Grok Bot
- [Vendor status page: https://stspg.io/my6v5jj14wyg](https://stspg.io/my6v5jj14wyg)
- [Company: Cursor](https://rewindex.com/company/cursor.md)

## Summary

Cursor reported a critical service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents; IDE was also listed as an affected component. It lasted 3 h 26 min, from 2026-09-03 13:41 UTC to 2026-09-03 17:07 UTC. Cursor reported identifying the cause and working on mitigation, but disclosed no cause or fix details. _(machine-written, sol)_
## Discussed on Hacker News

- [Claude outage – Resolved](https://news.ycombinator.com/item?id=49549676): 205 points, 151 comments, posted 2026-09-03 13:29 UTC, posted 12 min before the vendor’s first update (possible match)

## Timeline of updates

- **investigating** 2026-09-03 13:41 UTC: We are investigating a service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents
- **identified** 2026-09-03 15:33 UTC: We have identified the cause and are actively working on a mitigation.
- **resolved** 2026-09-03 17:07 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-03 13:41 UTC: [Critical incident: Investigating service degradation](https://rewindex.com/change/i21fbfbad143bcd.md)


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Canonical: https://rewindex.com/company/cursor/incidents/dj4cgfmwgm65 · Markdown: https://rewindex.com/company/cursor/incidents/dj4cgfmwgm65.md · JSON: https://rewindex.com/api/v1/companies/cursor/incidents/dj4cgfmwgm65 · Generated 2026-10-18T10:26:06.341Z