# Cursor: Investigating service degradation — Grok Bot

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-16 14:27 UTC · Resolved: 2026-09-16 20:57 UTC · Duration: 6.5 h
- Updates: 3 · Affected components: Grok Bot
- [Vendor status page: https://stspg.io/d92scb2t3t41](https://stspg.io/d92scb2t3t41)
- [Company: Cursor](https://rewindex.com/company/cursor.md)

## Summary

Cursor reported a major Grok Bot degradation: users could experience degraded performance or bots that did not respond. It started at 2026-09-16 14:27 UTC and was resolved at 2026-09-16 20:57 UTC, lasting 6 h 29 min. Cursor said it identified the root cause and was implementing a fix, but provided no specifics. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-16 14:27 UTC: We are investigating a service degradation affecting Grok Bot. Users may experience degraded performance or bots that don't respond.
- **identified** 2026-09-16 19:51 UTC: The root cause has been identified and a fix is being implemented.
- **resolved** 2026-09-16 20:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-16 14:27 UTC: [Major incident: Investigating service degradation — Grok Bot](https://rewindex.com/change/i18e63bb5ab56b0.md)


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Canonical: https://rewindex.com/company/cursor/incidents/37hs7jj05wkx · Markdown: https://rewindex.com/company/cursor/incidents/37hs7jj05wkx.md · JSON: https://rewindex.com/api/v1/companies/cursor/incidents/37hs7jj05wkx · Generated 2026-10-18T11:31:09.798Z