# Crusoe: Managed Inference Services Inaccessible - Foundry and BYOM

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-10 14:41 UTC · Resolved: 2026-05-10 18:19 UTC · Duration: 3.6 h
- Updates: 2
- [Vendor status page: https://stspg.io/l58vhj2mlhk5](https://stspg.io/l58vhj2mlhk5)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)

## Timeline of updates

- **investigating** 2026-05-10 14:41 UTC: We are investigating an issue affecting access to Crusoe Managed Inference, including Intelligence Foundry and Bring Your Own Model (BYOM). Customers may be unable to reach inference endpoints or send requests to the service. Engineering is actively working on recovery. We will provide an update when more information is available.
- **resolved** 2026-05-10 18:19 UTC: Service has been fully restored. We have identified the root cause and are taking steps to prevent recurrence.

## Rewindex changes for this incident

- 2026-05-10 14:41 UTC: [Major incident: Managed Inference Services Inaccessible - Foundry and BYOM](https://rewindex.com/change/ic98b109e87ddc9.md)


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Canonical: https://rewindex.com/company/crusoe/incidents/yqvc4v9yg07n · Markdown: https://rewindex.com/company/crusoe/incidents/yqvc4v9yg07n.md · JSON: https://rewindex.com/api/v1/companies/crusoe/incidents/yqvc4v9yg07n · Generated 2026-10-20T00:07:40.762Z