# Crusoe: Crusoe Cloud Console Intermittently Inaccessible

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-18 12:48 UTC · Resolved: 2025-11-18 16:38 UTC · Duration: 3.8 h
- Updates: 5 · Affected components: UI, API
- [Vendor status page: https://stspg.io/r3zl1qhww3zd](https://stspg.io/r3zl1qhww3zd)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)

## Part of an outage event

- [Cloudflare outage, Nov 18, 2025: 77 vendors, 81 incidents](https://rewindex.com/events/2025-11-18-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +1 h 19 min vs the first vendor naming Cloudflare)

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed Cloudflare<br/>Stytch, Zed, NordLayer +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>19 vendors, 19 blamed Cloudflare<br/>GitLab, Gorgias, Cursor +16"]:::blames
  root --> h4
  later["Later<br/>7 vendors, 7 blamed Cloudflare<br/>RudderStack, Brex, Maven Central +4"]:::blames
  root --> later
  me["Crusoe (this incident)<br/>posted +1 h 19 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2025-11-18 12:48 UTC: We are currently investigating an issue affecting access to the Cloud Console UI and API. Users may be unable to log in to our cloud services or access the management dashboard.
- **investigating** 2025-11-18 14:28 UTC: We are continuing to investigate this issue.
- **investigating** 2025-11-18 14:28 UTC: We are continuing to investigate this issue.
- **investigating** 2025-11-18 16:37 UTC: The issue is resolved and Cloud Console is accessible and functioning as expected.
- **resolved** 2025-11-18 16:38 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/crusoe/incidents/s8hkkwxzhq8w · Markdown: https://rewindex.com/company/crusoe/incidents/s8hkkwxzhq8w.md · JSON: https://rewindex.com/api/v1/companies/crusoe/incidents/s8hkkwxzhq8w · Generated 2026-10-20T00:08:19.744Z