# Crusoe: Issues affecting persistent storage in eu-iceland1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-24 08:30 UTC · Resolved: 2025-07-24 11:36 UTC · Duration: 3.1 h
- Updates: 4 · Affected components: Persistent Storage, Storage - Persistent Storage
- [Vendor status page: https://stspg.io/fdkgc5l1f9yp](https://stspg.io/fdkgc5l1f9yp)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)

## Timeline of updates

- **investigating** 2025-07-24 08:30 UTC: We are currently investigating an issue affecting VM's in eu-iceland1
- **identified** 2025-07-24 10:26 UTC: We have identified an issue with our persistent disk storage system for a subset of VM's in eu-iceland1. Our engineers are now working to restore service.
- **monitoring** 2025-07-24 10:52 UTC: A fix has been implemented for the persistent disk storage system. We are observing recovery, and affected virtual machines in eu-iceland1 are returning to a healthy state. Our team will continue to monitor the platform to ensure full service restoration and stability. We will provide the next update once the incident is fully resolved. We appreciate your understanding and support. If you experience any issues, please don't hesitate to contact us at support@crusoecloud.com.
- **resolved** 2025-07-24 11:36 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-07-24 08:30 UTC: [Major incident: Issues affecting persistent storage in eu-iceland1](https://rewindex.com/change/icda5da40aa1d53.md)


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Canonical: https://rewindex.com/company/crusoe/incidents/myc88y3gmnp5 · Markdown: https://rewindex.com/company/crusoe/incidents/myc88y3gmnp5.md · JSON: https://rewindex.com/api/v1/companies/crusoe/incidents/myc88y3gmnp5 · Generated 2026-10-20T00:06:38.839Z