# Crusoe: Custom Image Creation Issues in EU-Iceland

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-02-03 21:42 UTC · Resolved: 2026-02-04 00:12 UTC · Duration: 2.5 h
- Updates: 2
- [Vendor status page: https://stspg.io/vlk0vj281l70](https://stspg.io/vlk0vj281l70)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)

## Timeline of updates

- **investigating** 2026-02-03 21:42 UTC: We are currently investigating reports of failures when creating Custom Images in our EU-Iceland (eu-iceland1-a) region.  Users may receive "Internal Server Errors" or experience operation timeouts when attempting to create Custom Images from existing disks. If you experience any other issues, please reach out to support@crusoe.ai.
- **resolved** 2026-02-04 00:12 UTC: This issue has been resolved. If you are still experiencing any other issues related to this matter, please contact support@crusoe.ai.


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Canonical: https://rewindex.com/company/crusoe/incidents/m68by79yhd9b · Markdown: https://rewindex.com/company/crusoe/incidents/m68by79yhd9b.md · JSON: https://rewindex.com/api/v1/companies/crusoe/incidents/m68by79yhd9b · Generated 2026-10-20T00:51:58.688Z