# Crusoe: VM Creation Failure

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-03 01:10 UTC · Resolved: 2025-10-03 07:09 UTC · Duration: 6.0 h
- Updates: 2 · Affected components: GPU Virtual Machines - us-southcentral1, us-southcentral1, eu-iceland1, GPU Virtual Machines - eu-iceland1
- [Vendor status page: https://stspg.io/cjl2jnwwjhkg](https://stspg.io/cjl2jnwwjhkg)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)

## Timeline of updates

- **investigating** 2025-10-03 01:10 UTC: We have identified an issue that is preventing new or restarted Virtual Machines from booting successfully on all instance types.  Existing, currently running VMs are not affected and will continue to operate normally. We advise customers to avoid rebooting critical workloads on this hardware until a resolution is in place. Our engineering teams are actively investigating the root cause and are working to restore normal provisioning operations as quickly as possible.
- **resolved** 2025-10-03 07:09 UTC: Update: The issue is now resolved. The engineering team has implemented a fix and confirmed that normal provisioning operations have been restored.


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Canonical: https://rewindex.com/company/crusoe/incidents/krmd5l0rsw4h · Markdown: https://rewindex.com/company/crusoe/incidents/krmd5l0rsw4h.md · JSON: https://rewindex.com/api/v1/companies/crusoe/incidents/krmd5l0rsw4h · Generated 2026-10-20T01:31:44.530Z