# Cribl: Searches terminated prematurely

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-17 23:13 UTC · Resolved: 2024-07-19 01:32 UTC · Duration: 26 h
- Updates: 8
- [Vendor status page: https://stspg.io/y8j377gj7z0v](https://stspg.io/y8j377gj7z0v)
- [Company: Cribl](https://rewindex.com/company/cribl.md)

## Timeline of updates

- **investigating** 2024-07-17 23:13 UTC: We are currently investigating this issue.
- **identified** 2024-07-17 23:16 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2024-07-17 23:28 UTC: Cribl Status Page Update STATUS: INVESTIGATING Cribl.Cloud Search issues Status: Our engineering team is investigating an issue where long running searches are being terminated earlier than expected. Customer Impact: Any long running searches, more than 9 mins, are being terminated. This incident affects Cribl.Cloud Search.
- **identified** 2024-07-17 23:52 UTC: Status: Our engineering team has identified an issue that is causing long running searches to be terminated earlier than expected. We're working on a fix and plan to have it available tomorrow. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
- **identified** 2024-07-18 15:57 UTC: Incident Status: Identified Status: Our engineering team has identified an issue that is causing long running searches to be terminated earlier than expected. We're working on a fix and plan to have it available today. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
- **identified** 2024-07-18 20:40 UTC: Incident Status: Identified Status: Our engineering team continues to work on a fix and plan to have it available today. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
- **identified** 2024-07-18 23:33 UTC: Incident Status: Identified Status: Our engineering team has completed a fix and it's in the process of being deployed. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
- **resolved** 2024-07-19 01:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-07-17 23:13 UTC: [Major incident: Searches terminated prematurely](https://rewindex.com/change/ic46d9adc3c6749.md)


---
Canonical: https://rewindex.com/company/cribl/incidents/zfz1dy1jsnsk · Markdown: https://rewindex.com/company/cribl/incidents/zfz1dy1jsnsk.md · JSON: https://rewindex.com/api/v1/companies/cribl/incidents/zfz1dy1jsnsk · Generated 2026-10-20T01:32:17.656Z