# Cribl: Cloud portal not accessible

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-08 15:14 UTC · Resolved: 2025-01-08 15:25 UTC · Duration: 12 min
- Updates: 5
- [Vendor status page: https://stspg.io/n8fd9q3nqwl6](https://stspg.io/n8fd9q3nqwl6)
- [Company: Cribl](https://rewindex.com/company/cribl.md)

## Timeline of updates

- **identified** 2025-01-08 15:14 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-01-08 15:15 UTC: This issue has been mitigated. Customers should be able to access the Cloud Portal now.
- **monitoring** 2025-01-08 15:15 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-01-08 15:17 UTC: This issue has been mitigated. Customers should be able to access the Cloud Portal now.
- **resolved** 2025-01-08 15:25 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-01-08 15:14 UTC: [Major incident: Cloud portal not accessible](https://rewindex.com/change/i5baa1303932025.md)


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Canonical: https://rewindex.com/company/cribl/incidents/trkzb1t2ht8y · Markdown: https://rewindex.com/company/cribl/incidents/trkzb1t2ht8y.md · JSON: https://rewindex.com/api/v1/companies/cribl/incidents/trkzb1t2ht8y · Generated 2026-10-20T00:05:54.899Z