# Cribl: User authentication and authorization to the cloud portal is degraded

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-04-18 00:42 UTC · Resolved: 2024-04-18 21:34 UTC · Duration: 21 h
- Updates: 3 · Affected components: Global - Organization & Workspace Management, Organization & Workspace Management
- [Vendor status page: https://stspg.io/nchsjzy6t6qb](https://stspg.io/nchsjzy6t6qb)
- [Company: Cribl](https://rewindex.com/company/cribl.md)

## Timeline of updates

- **monitoring** 2024-04-18 00:42 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2024-04-18 00:42 UTC: We have mitigated the issue that was causing a problem accessing Products and listing the Members page. We are continuing to monitor until the issue is addressed.
- **resolved** 2024-04-18 21:34 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-04-18 00:42 UTC: [Major incident: User authentication and authorization to the cloud portal is degraded](https://rewindex.com/change/i93c35508c9f93d.md)


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Canonical: https://rewindex.com/company/cribl/incidents/lz7yn0j0vf5y · Markdown: https://rewindex.com/company/cribl/incidents/lz7yn0j0vf5y.md · JSON: https://rewindex.com/api/v1/companies/cribl/incidents/lz7yn0j0vf5y · Generated 2026-10-20T01:32:16.726Z