# Cribl: Users unable to login to cloud portal

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-08-28 22:02 UTC · Resolved: 2024-08-28 22:17 UTC · Duration: 15 min
- Updates: 3 · Affected components: Global - Login & Registration, Login & Registration
- [Vendor status page: https://stspg.io/1tlyp18qh5r8](https://stspg.io/1tlyp18qh5r8)
- [Company: Cribl](https://rewindex.com/company/cribl.md)

## Timeline of updates

- **investigating** 2024-08-28 22:02 UTC: We are currently investigating this issue.
- **investigating** 2024-08-28 22:05 UTC: Our engineering team is investigating an issue that prevents users from logging in to Cribl.Cloud Customer Impact:  You may be unable to log in to Cribl.Cloud.  This incident affects Cribl.Cloud. Next Update:  Please visit status.cribl.cloud for status updates.  Cribl Support is available to answer questions via email at support@cribl.io. Thank You for being a Cribl.Cloud customer.
- **resolved** 2024-08-28 22:17 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-08-28 22:02 UTC: [Critical incident: Users unable to login to cloud portal](https://rewindex.com/change/i7023c82e98376c.md)


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Canonical: https://rewindex.com/company/cribl/incidents/0xvlzkkwwmgv · Markdown: https://rewindex.com/company/cribl/incidents/0xvlzkkwwmgv.md · JSON: https://rewindex.com/api/v1/companies/cribl/incidents/0xvlzkkwwmgv · Generated 2026-10-20T00:10:47.884Z