# crates.io: Intermittent timeouts on API endpoints

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-02-14 18:45 UTC · Resolved: 2024-02-14 19:25 UTC · Duration: 40 min
- Updates: 3 · Affected components: crates.io
- [Vendor status page: https://stspg.io/1ykzwh3l2v3s](https://stspg.io/1ykzwh3l2v3s)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)

## Timeline of updates

- **investigating** 2024-02-14 18:45 UTC: Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.
- **monitoring** 2024-02-14 18:50 UTC: Restarting the dynos has restored service, but we are still investigating the root cause of the issue, and continue to monitor crates.io performance.
- **resolved** 2024-02-14 19:25 UTC: crates.io continues to operate normally, and no further performance degradation or timeouts have been observed.

## Rewindex changes for this incident

- 2024-02-14 18:45 UTC: [Major incident: Intermittent timeouts on API endpoints](https://rewindex.com/change/i4474d3567064b4.md)


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Canonical: https://rewindex.com/company/crates-io/incidents/t49v2pfpv0vl · Markdown: https://rewindex.com/company/crates-io/incidents/t49v2pfpv0vl.md · JSON: https://rewindex.com/api/v1/companies/crates-io/incidents/t49v2pfpv0vl · Generated 2026-10-20T00:51:26.382Z