# crates.io: crates.io unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-03-24 09:08 UTC · Resolved: 2021-03-24 09:28 UTC · Duration: 19 min
- Updates: 4 · Affected components: crates.io
- [Vendor status page: https://stspg.io/7553m6ln3qyb](https://stspg.io/7553m6ln3qyb)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)

## Timeline of updates

- **identified** 2021-03-24 09:08 UTC: We're investigating an issue with crates.io being unreachable.
- **identified** 2021-03-24 09:17 UTC: One of our database servers is experiencing problems, and that's preventing the crates.io application from starting back up. No data loss happened. We're working on a fix.
- **monitoring** 2021-03-24 09:23 UTC: The problems on the database servers are fixed. The application has been restarted and we're monitoring the recovery.
- **resolved** 2021-03-24 09:28 UTC: The incident has been resolved!

## Rewindex changes for this incident

- 2021-03-24 09:08 UTC: [Critical incident: crates.io unavailable](https://rewindex.com/change/i80d4e4fe2cbe87.md)


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Canonical: https://rewindex.com/company/crates-io/incidents/h990dbtzpcg9 · Markdown: https://rewindex.com/company/crates-io/incidents/h990dbtzpcg9.md · JSON: https://rewindex.com/api/v1/companies/crates-io/incidents/h990dbtzpcg9 · Generated 2026-10-20T00:05:38.110Z