# crates.io: static.crates.io not resolving

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-01-25 09:40 UTC · Resolved: 2023-01-25 10:18 UTC · Duration: 38 min
- Updates: 3 · Affected components: crates.io
- [Vendor status page: https://stspg.io/9byhr3drdx4c](https://stspg.io/9byhr3drdx4c)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)

## Part of an outage event

- [Azure outage, Jan 25, 2023: 14 vendors, 14 incidents](https://rewindex.com/events/2023-01-25-azure)
- This incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted +2 h 40 min vs the first vendor naming Azure)

```mermaid
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed Azure<br/>MongoDB Atlas"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>3 vendors, 2 blamed Azure<br/>Grafana Cloud, Retool, InfluxData (InfluxDB Cloud)"]:::blames
  root --> h4
  me["crates.io (this incident)<br/>posted +2 h 40 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **identified** 2023-01-25 09:40 UTC: Due to an infrastructure change, the DNS record for static.crates.io, the CDN serving crate releases, stopped resolving. The new records are propagating, the problem should be fixed soon.
- **monitoring** 2023-01-25 09:58 UTC: Traffic to static.crates.io is returning to normal levels and we're monitoring the situation.
- **resolved** 2023-01-25 10:18 UTC: Traffic returned to normal levels.

## Rewindex changes for this incident

- 2023-01-25 09:40 UTC: [Critical incident: static.crates.io not resolving](https://rewindex.com/change/i2fce74a2a6d8aa.md)


---
Canonical: https://rewindex.com/company/crates-io/incidents/dl21vcm8pt98 · Markdown: https://rewindex.com/company/crates-io/incidents/dl21vcm8pt98.md · JSON: https://rewindex.com/api/v1/companies/crates-io/incidents/dl21vcm8pt98 · Generated 2026-10-20T01:32:01.684Z