# Courier: Inbox messages degradation for versions lower than v2

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-26 22:04 UTC · Resolved: 2023-07-26 23:05 UTC · Duration: 1.0 h
- Updates: 3
- [Vendor status page: https://stspg.io/5d0vmk4s963x](https://stspg.io/5d0vmk4s963x)
- [Company: Courier](https://rewindex.com/company/courier.md)

## Timeline of updates

- **identified** 2023-07-26 22:04 UTC: We've identified the issue causing inbox messages to render and a fix is on its way.
- **monitoring** 2023-07-26 23:02 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-07-26 23:05 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-07-26 22:04 UTC: [Major incident: Inbox messages degradation for versions lower than v2](https://rewindex.com/change/ie2bec991700fa9.md)


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Canonical: https://rewindex.com/company/courier/incidents/x6tf57drq4ct · Markdown: https://rewindex.com/company/courier/incidents/x6tf57drq4ct.md · JSON: https://rewindex.com/api/v1/companies/courier/incidents/x6tf57drq4ct · Generated 2026-10-20T00:05:50.750Z