# Courier: AWS SES Failures

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-30 22:39 UTC · Resolved: 2025-05-01 04:58 UTC · Duration: 6.3 h
- Updates: 5 · Affected components: API
- [Vendor status page: https://stspg.io/5xgg3tv9dlly](https://stspg.io/5xgg3tv9dlly)
- [Company: Courier](https://rewindex.com/company/courier.md)

## Timeline of updates

- **identified** 2025-04-30 22:39 UTC: The Courier team has identified an issue with a recent deployment that is impacting AWS SES integrations. We have found the root cause and have reverted the changes. The team is gathering impact.
- **identified** 2025-04-30 22:47 UTC: The reverted changes will land in production in around one hour. The team will investigate the impact and handle message retries accordingly.
- **monitoring** 2025-04-30 23:26 UTC: Fix has landed and the team is monitoring progress. Messages sent to AWS SES are sending normally. The team will reprocess impacted messages.
- **monitoring** 2025-05-01 01:06 UTC: The team is still working through the reprocessing for impacted messages. Confirmation of all impacted messages reprocessed will be updated here.
- **resolved** 2025-05-01 04:58 UTC: All impacted messages have been reprocessed.


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Canonical: https://rewindex.com/company/courier/incidents/h6ft752zx6m8 · Markdown: https://rewindex.com/company/courier/incidents/h6ft752zx6m8.md · JSON: https://rewindex.com/api/v1/companies/courier/incidents/h6ft752zx6m8 · Generated 2026-10-20T01:32:00.966Z