# Courier: Message Delays on Send Pipeline

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-05 18:51 UTC · Resolved: 2025-06-05 20:08 UTC · Duration: 1.3 h
- Updates: 5 · Affected components: API
- [Vendor status page: https://stspg.io/sjtjwwn2jfdn](https://stspg.io/sjtjwwn2jfdn)
- [Company: Courier](https://rewindex.com/company/courier.md)

## Timeline of updates

- **investigating** 2025-06-05 18:51 UTC: The Courier team has identified an issue where there are significant delays of up to 10 minutes for messages. We are currently investigating and looking for a root cause to mitigate. Updates will follow.
- **identified** 2025-06-05 19:04 UTC: Backed-up messages were caused by a bottleneck in our system, which has started to catch up. Messages will stabilize as the bottleneck clears.
- **monitoring** 2025-06-05 19:14 UTC: Message bottleneck has cleared and the queue has stabilized. We will continue to monitor.
- **monitoring** 2025-06-05 19:19 UTC: Messages have stabilized but we will continue to monitor.
- **resolved** 2025-06-05 20:08 UTC: Messages have recovered and pipeline is stable again.


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Canonical: https://rewindex.com/company/courier/incidents/dvhft09mlq8c · Markdown: https://rewindex.com/company/courier/incidents/dvhft09mlq8c.md · JSON: https://rewindex.com/api/v1/companies/courier/incidents/dvhft09mlq8c · Generated 2026-10-20T03:13:20.798Z