# Coralogix: Custom dashboards unavailable on EU2

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-18 09:51 UTC · Resolved: 2026-10-18 10:51 UTC · Duration: 1.0 h
- Updates: 4 · Affected components: EU2 - UI - Dashboards, UI - Dashboards
- [Vendor status page: https://stspg.io/10ft2n258sc2](https://stspg.io/10ft2n258sc2)
- [Company: Coralogix](https://rewindex.com/company/coralogix.md)

## Summary

Coralogix reported a major outage affecting custom dashboards on EU2 starting 2026-10-18 09:51 UTC: customers could not load custom dashboards and might see error messages. The incident was still open when archived, open for 0 min at the last update, with investigation ongoing and no cause or fix stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-18 09:51 UTC: We are aware that customers on EU2 are currently unable to load custom dashboards and may see error messages. Our team is actively investigating this issue.
- **identified** 2026-10-18 10:27 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-10-18 10:41 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-18 10:51 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-18 09:51 UTC: [Major incident: Custom dashboards unavailable on EU2](https://rewindex.com/change/i31e1ec11035451.md)
- 2026-10-18 10:33 UTC: [Incident updated: Custom dashboards unavailable on EU2](https://rewindex.com/change/rc60360f417317b.md)
- 2026-10-18 10:43 UTC: [Incident updated: Custom dashboards unavailable on EU2](https://rewindex.com/change/r19ae55aa2f737e.md)
- 2026-10-18 10:53 UTC: [Incident updated: Custom dashboards unavailable on EU2](https://rewindex.com/change/re1bb1a508882f2.md)


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Canonical: https://rewindex.com/company/coralogix/incidents/9pd74xx3s4cn · Markdown: https://rewindex.com/company/coralogix/incidents/9pd74xx3s4cn.md · JSON: https://rewindex.com/api/v1/companies/coralogix/incidents/9pd74xx3s4cn · Generated 2026-10-19T23:37:38.681Z