# Coralogix: Intermittent UI issues - US West region (cx498 url accounts) - An AWS regional incident (link inside)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-18 19:42 UTC · Resolved: 2023-09-19 06:10 UTC · Duration: 10 h
- Updates: 1
- [Vendor status page: https://status.coralogix.com/incidents/5zkgr9mddp8r](https://status.coralogix.com/incidents/5zkgr9mddp8r)
- [Company: Coralogix](https://rewindex.com/company/coralogix.md)

## Part of an outage event

- [AWS outage, Sep 18, 2023: 29 vendors, 29 incidents](https://rewindex.com/events/2023-09-18-aws)
- This incident blames AWS as the cause. (hop 1, posted +1 h 35 min vs the first vendor naming AWS)
- Evidence: “…Intermittent UI issues - US West region (cx498 url accounts) - An AWS regional incident (link inside) The incident has been fully resolved. Throughout 13 hours of a broad cross AZ, 26 service disrupti…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 1 blamed AWS<br/>Dagster, Snowflake, Vanta"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>7 vendors, 5 blamed AWS<br/>Amplitude, Temporal Cloud, Coralogix, Confluent +3"]:::blames
  root --> h4
  me["Coralogix (this incident)<br/>posted +1 h 35 min"]:::me
  h4 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2023-09-19 06:10 UTC: The incident has been fully resolved. Throughout 13 hours of a broad cross AZ, 26 service disruption in AWS US West2 the system remained operational with Intermittent interruptions and slowness. Most alerts and searches remained operational. Our team will work to learn from this experience and further improve our robustness and ability to withstand cloud service disruptions. For clients with highly critical data, we offer a multi region option (additional charge). Contact your AM for details if this is relevant.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/coralogix/incidents/5zkgr9mddp8r · Markdown: https://rewindex.com/company/coralogix/incidents/5zkgr9mddp8r.md · JSON: https://rewindex.com/api/v1/companies/coralogix/incidents/5zkgr9mddp8r · Generated 2026-10-20T00:10:33.809Z