# Coralogix: Search functionality not available - EU region

> Coralogix status incident “Search functionality not available - EU region” on 2021-06-14: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/coralogix/incidents/3d4dbrswwx3f
Last updated: 2021-06-14T11:03:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-06-14 09:49 UTC · Resolved: 2021-06-14 11:03 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.coralogix.com/incidents/3d4dbrswwx3f](https://status.coralogix.com/incidents/3d4dbrswwx3f)
- [Company: Coralogix](https://rewindex.com/company/coralogix.md)

## Timeline of updates

- **resolved** 2021-06-14 11:03 UTC: Issue has been resolved. The root cause of the issues was a failure in one of our services relying on Elasticache mainly for auth caching - this resulted in failures for expired user tokens to load screens/login/connect external data sources/access API's (all of which rely on the authentication mechanism) The main data pipeline is decoupled from the auth service and was not affected. The issue was resolves after ±15min and monitored for the next hour before closing and notifying on full resolved status. The team is working on making the required changes to prevent such issues from re-occurring in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Coralogix, started 2021-06-14 09:49 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/coralogix/incidents/3d4dbrswwx3f
- Citation: Coralogix, “Search functionality not available - EU region” (2021-06-14 09:49 UTC). Archived by Rewindex: https://rewindex.com/company/coralogix/incidents/3d4dbrswwx3f (CC BY 4.0).
- Markdown link: `[Coralogix: Search functionality not available - EU region (2021-06-14)](https://rewindex.com/company/coralogix/incidents/3d4dbrswwx3f)`


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Canonical: https://rewindex.com/company/coralogix/incidents/3d4dbrswwx3f · Markdown: https://rewindex.com/company/coralogix/incidents/3d4dbrswwx3f.md · JSON: https://rewindex.com/api/v1/companies/coralogix/incidents/3d4dbrswwx3f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:28:04.055Z