# Convex: elevated latency/errors for a subset of customers

> Convex status incident “elevated latency/errors for a subset of customers” on 2025-10-31: impact minor (vendor’s label), 47 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/convex/incidents/s2r892p2w7ym
Last updated: 2025-10-31T15:12:57Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-31 14:25 UTC · Resolved: 2025-10-31 15:12 UTC · Duration: 47 min
- Updates: 3 · Affected components: Free & Starter, Live Traffic - Database Services, Live Traffic - Function Runtime
- [Vendor status page: https://stspg.io/nvrtt0kvxn8v](https://stspg.io/nvrtt0kvxn8v)
- [Company: Convex](https://rewindex.com/company/convex.md)

## Timeline of updates

- **identified** 2025-10-31 14:25 UTC: An issue is identified affecting a subset of deployments.
- **identified** 2025-10-31 14:51 UTC: Brought back pro deployments. Continuing to work on free
- **resolved** 2025-10-31 15:12 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Convex, started 2025-10-31 14:25 UTC, resolved after 47 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/convex/incidents/s2r892p2w7ym
- Citation: Convex, “elevated latency/errors for a subset of customers” (2025-10-31 14:25 UTC). Archived by Rewindex: https://rewindex.com/company/convex/incidents/s2r892p2w7ym (CC BY 4.0).
- Markdown link: `[Convex: elevated latency/errors for a subset of customers (2025-10-31)](https://rewindex.com/company/convex/incidents/s2r892p2w7ym)`


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Canonical: https://rewindex.com/company/convex/incidents/s2r892p2w7ym · Markdown: https://rewindex.com/company/convex/incidents/s2r892p2w7ym.md · JSON: https://rewindex.com/api/v1/companies/convex/incidents/s2r892p2w7ym · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:13:33.805Z